Frequently Asked Questions

At Divine Window & Outdoor Cleaning Co., we specialize in a wide range of services to keep your home or business looking its best. Our offerings include:

Window Cleaning
• Inside and outside window washing for residential and commercial properties.
Pressure Washing
• Clean and restore your outdoor surfaces such as driveways, patios, and siding.
Gutter Cleaning
• Remove debris and ensure proper water flow in your gutters to prevent damage to your property.

We also provide seasonal services (coming soon!), including seasonal clean-ups and additional specialized services tailored to your needs.

To ensure that our team can provide the best service possible, we recommend the following preparation:

Access to Property
• If we are working indoors or need to use ladders, please make sure entry points are unlocked and accessible.
Clear the work area
• For window cleaning, remove any furniture or items that might obstruct access to the windows.
Pet Safety
• Please secure your pets in a safe area away from the worksite to avoid any accidents or distractions.
Access to Water
• For pressure washing and gutter cleaning, ensure that an outdoor water supply is easily accessible.

Pricing for our services depends on several factors, including the size of the property, the scope of work, and any additional services required. We provide detailed, free estimates before starting any work so you know exactly what to expect. Reach out to us, and we’ll be happy to give you a personalized quote!

Life happens! If you need to reschedule, we ask that you notify us at least 24 hours in advance. This will help us adjust our schedule and avoid any fees related to last-minute cancellations. You can reach us via phone or email to arrange a new appointment at your convenience.

The duration of the service depends on the size of your property and the specific services requested. Most residential jobs, like window cleaning or pressure washing, typically take 1-4 hours. We’ll always provide an estimated time frame when we confirm your appointment so you know what to expect.

Yes! We offer cleaning services for both residential and commercial properties. Whether you need window cleaning for your home or pressure washing for a business, we’ve got you covered. Contact us for a custom quote based on your property type and needs.

Yes! We prioritize eco-friendly practices. We use non-toxic, biodegradable cleaning products whenever possible to ensure the safety of your family, pets, and the environment. We care about providing excellent results while minimizing our ecological footprint.

We strive for 100% customer satisfaction. If you’re not happy with any part of the service, please let us know within 48 hours of completion, and we will come back to fix any issues at no extra charge. Your satisfaction is our top priority, and we’ll work hard to make it right.

If severe weather, such as storms or high winds, impacts the safety of our technicians or the quality of service, we will reschedule your appointment at no additional cost. We will contact you promptly to arrange a new time. Your safety and satisfaction are our top priority.

We recommend booking at least 1-2 weeks in advance, especially during peak seasons or holidays. However, we understand that things come up, so feel free to reach out, and we’ll do our best to accommodate your schedule.

We’ll do our best to work around your furniture and obstacles, but we recommend clearing the area to ensure safe and effective cleaning. For windows that require extra attention or hard-to-reach spots, we may ask for your assistance in moving any items.